Comments on: Clients Updating Their Sites http://www.stuffbysarah.net/2008/05/08/clients-updating-their-sites/ PHP, WordPress and Business Ramblings Mon, 08 Mar 2010 14:17:53 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Sarah http://www.stuffbysarah.net/2008/05/08/clients-updating-their-sites/#comment-14855 Sarah Wed, 16 Jul 2008 09:09:56 +0000 http://www.stuffbysarah.net/?p=713#comment-14855 I agree. Yesterday I had an email off a company whose RSS feed I'd amended to strip out images from the content and get the URL of the image and place it elsewhere. It was working fine when I'd done it but wasn't 6 weeks later. After a quick look I saw the file had been edited, and thanks to Beyond Compare (software) I could find the one line (amongst 3700 of them) that had been edited and a pattern match literally destroyed. I uploaded my previous version, thereby fixing it all again and pointed this out. Okay 5-10 minutes of my time, but they didn't even have the decency to say thank you despite it being their wannabe PHP developer who broke it. Next time, it'll be charged for. I agree. Yesterday I had an email off a company whose RSS feed I'd amended to strip out images from the content and get the URL of the image and place it elsewhere. It was working fine when I'd done it but wasn't 6 weeks later. After a quick look I saw the file had been edited, and thanks to Beyond Compare (software) I could find the one line (amongst 3700 of them) that had been edited and a pattern match literally destroyed.

I uploaded my previous version, thereby fixing it all again and pointed this out. Okay 5-10 minutes of my time, but they didn't even have the decency to say thank you despite it being their wannabe PHP developer who broke it. Next time, it'll be charged for.

]]> By: Guy http://www.stuffbysarah.net/2008/05/08/clients-updating-their-sites/#comment-14828 Guy Thu, 03 Jul 2008 19:32:30 +0000 http://www.stuffbysarah.net/?p=713#comment-14828 It can be difficult to ask the client for additional fees for correcting problems they have created. To us it may be a simple fix and take seconds but this is worth a lot to the client (with a broken site) so we should really be charging them for these corrections. It can be difficult to ask the client for additional fees for correcting problems they have created. To us it may be a simple fix and take seconds but this is worth a lot to the client (with a broken site) so we should really be charging them for these corrections.

]]> By: Sarah http://www.stuffbysarah.net/2008/05/08/clients-updating-their-sites/#comment-14707 Sarah Fri, 09 May 2008 20:12:35 +0000 http://www.stuffbysarah.net/?p=713#comment-14707 Yeah we do the same now, obviously though I wasn't so on the ball a few years back when some of these sites were set up. Even then though, I'm just too soft to ask for payment when fixing a site even if it's not my fault. This is why I need a business manager! Yeah we do the same now, obviously though I wasn't so on the ball a few years back when some of these sites were set up. Even then though, I'm just too soft to ask for payment when fixing a site even if it's not my fault. This is why I need a business manager!

]]> By: Dave McNally http://www.stuffbysarah.net/2008/05/08/clients-updating-their-sites/#comment-14704 Dave McNally Fri, 09 May 2008 15:30:10 +0000 http://www.stuffbysarah.net/?p=713#comment-14704 I start by making a point in portfolio showcases that when the design was signed off to a client that the code was valid etc and that I cannot guarantee any content or changes that have happened since then. It would be nice to exclusively have clients that understand the web and standards surrounding it but I don't think that's going to happen any time soon! I start by making a point in portfolio showcases that when the design was signed off to a client that the code was valid etc and that I cannot guarantee any content or changes that have happened since then.

It would be nice to exclusively have clients that understand the web and standards surrounding it but I don't think that's going to happen any time soon!

]]> By: Sarah http://www.stuffbysarah.net/2008/05/08/clients-updating-their-sites/#comment-14701 Sarah Fri, 09 May 2008 09:22:06 +0000 http://www.stuffbysarah.net/?p=713#comment-14701 Jem, I know how you feel! That and having to make updates to table based, badly coded sites from time to time! Jem, I know how you feel! That and having to make updates to table based, badly coded sites from time to time!

]]> By: Jem http://www.stuffbysarah.net/2008/05/08/clients-updating-their-sites/#comment-14698 Jem Fri, 09 May 2008 08:07:35 +0000 http://www.stuffbysarah.net/?p=713#comment-14698 All I'll say is that it's the bane of my bloody life! All I'll say is that it's the bane of my bloody life!

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